Terms and Conditions
Last updated: June 17, 2025
These Terms and Conditions (hereinafter "Terms") govern your use of the Repitte service (hereinafter "the Service") and the contractual relationship between you (hereinafter "Customer") and L.R.M. Co., Ltd. (hereinafter "Company"). These Terms define the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.
Your access to and use of the Service is also conditioned upon your acceptance of and compliance with the Company's Privacy Policy. The Privacy Policy describes the Company's policies and procedures on the collection, use, and disclosure of your personal information when you use the Service and informs you about your privacy rights and how the law protects you. Please read the Privacy Policy carefully before using the Service.
Service Provider
The Service is provided by the following entity:
Company Name: L.R.M. Co., Ltd.
Company Registration Number: LL21094
Address: Unit Level 9F(2), Main Office Tower, Financial Park Labuan, Jalan Merdeka 87000 Labuan Federal Territory, Malaysia
Contact Email Address: info@repitte.org
Definitions "The Service" refers to:
- This website (including subdomains and other websites through which the Company provides its Service).
- Applications for mobile, tablet, and other smart device systems.
- Application Program Interfaces (APIs).
- The services described in these Terms and on Repitte.
- Applications, sample and content files, source code, scripts, instruction sets, or software, as well as related documentation included as part of the Service.
1. Terms of Use
Unless otherwise specified, the terms of use detailed in this section generally apply when using the Service. In specific scenarios, single or additional conditions of use or access may apply, which will be additionally indicated in this document.
By using the Service, you confirm that you meet the following requirements:
- You are a business (corporate entity, sole proprietorship, etc.).
- You are considered an adult under applicable law.
- You have the legal capacity to enter into this binding agreement.
1.1 Account Registration
To use the Service, you must register or create an account and provide all required data or information completely and truthfully. Failure to do so will render the Service unavailable.
You are responsible for keeping your login credentials (e.g., ID, password) confidential and safe. Therefore, you are required to choose a password that meets the highest strength standards allowed by the Company.
By registering, you agree to be fully responsible for all activities that occur under your username and password.
You are required to immediately and clearly inform the Company via the contact details provided in this document if you believe your personal information (including but not limited to user accounts, access credentials, or personal data) has been violated, unduly disclosed, or stolen.
Conditions for Account Registration
Account registration for the Service is subject to the following conditions. By registering, you agree to meet these conditions:
- Accounts registered by bots or other automated methods are not permitted.
- Unless otherwise specified, each customer shall register only one account.
- User accounts may not be shared with other persons unless explicitly permitted.
Account Termination
You can terminate your account and stop using the Service at any time by:
- Using the tools provided for account termination on the Service.
- Directly contacting the Company through the contact details provided in this document.
However, account termination may not be possible until the paid subscription period has expired.
Account Suspension and Deletion
The Company reserves the right, at its sole discretion, to suspend or delete, at any time without notice, user accounts it deems inappropriate, offensive, or in violation of these Terms.
The suspension or deletion of user accounts shall not entitle the Customer to any claims for compensation, damages, or refunds.
The suspension or deletion of an account due to reasons attributable to the Customer does not exempt the Customer from paying any applicable fees or prices.
1.2 Company Provided Content
Unless otherwise specified or clearly recognizable, all content available on the Service is owned or provided by the Company or its licensors.
The Company makes its utmost effort to ensure that the content provided on the Service does not infringe upon any applicable legal provisions or third-party rights. However, it may not always achieve such a result. In such cases, without prejudice to any legal privileges of the Customer to enforce their rights, customers are kindly asked to report related complaints using the contact details provided in this document.
All Rights Reserved
The Company reserves and retains all intellectual property rights for such content.
Therefore, customers may not use such content in any way that is not necessary or implicitly included in the proper use of the Service. In particular, but without limitation, customers may not copy, download, share (beyond the limits set forth below), modify, translate, transform, publish, transmit, sell, sublicense, edit, transfer/assign to third parties, or create derivative works from the content available on the Service, nor allow any third party to do so through the Customer or their device, even without the Customer's knowledge.
Where explicitly stated on the Service, the Customer may download, copy, and/or share some content available through the Service for their sole personal and non-commercial use, provided that the copyright attributions and all other attributions required by the Company are correctly implemented.
Any applicable legal limitations or exceptions to copyright are unaffected.
1.3 Customer Provided Content
The Company allows customers to upload, share, or provide their own content to the Service.
By providing content to the Service, you confirm that you are legally permitted to do so and that it does not infringe any legal provisions and/or third-party rights.
Rights Regarding Customer Provided Content
By providing content on the Service, you acknowledge and agree to grant the Company a non-exclusive, fully paid, royalty-free license to process said content solely for the operation and maintenance of the Service as contractually required. To the extent permitted by applicable law, you waive any moral rights in relation to content you provide to the Service. You acknowledge, agree, and confirm that all content you provide through the Service is provided under the same general conditions set forth for content on the Service.
Responsibility for Provided Content
You are solely responsible for any content you upload, post, share, or provide through the Service. You acknowledge and agree that the Company does not filter or moderate such content. However, the Company reserves the right to delete, block, or modify such content at its own discretion and to deny access to the Service to the user who uploaded it, without prior notice, in any of the following cases:
- Upon receiving a complaint based on such content.
- Upon receiving a notice of intellectual property infringement.
- Upon order from a public authority.
- If the Company becomes aware that content accessible via the Service may pose a risk to users, third parties, and/or the availability of the Service.
The removal, blocking, or modification of content shall not entitle the user who provided or is responsible for such content to any claims for compensation, damages, or refunds. You agree to indemnify and hold the Company harmless from any claims and/or damages arising from any content you provide to or through the Service.
Content Backup
While periodic backups of content are performed, the Company does not guarantee that there will be no loss or corruption of data. Corrupted or invalid backup points may be caused by, but not limited to, content that was corrupted prior to being backed up, or content that changed during the backup execution. The Company will attempt to troubleshoot any known or discovered issues that may affect content backups. However, you acknowledge that the Company will not be held liable for any failure to successfully restore the integrity of content or content that is usable. You agree to maintain a complete and accurate copy of all content in a location independent of the Service.
1.4 Access to External Resources
Through the Service, you may have access to external resources provided by third parties. You acknowledge and agree that the Company has no control over such resources and is therefore not responsible for their content and availability. The conditions applicable to any resources provided by third parties, including those regarding the granting of rights in content, derive from each such third party's terms and conditions or, in their absence, from applicable statutory law.
1.5 Acceptable Use
The Service may be used only within the scope of what it is provided for, under these Terms and applicable law. You are solely responsible for ensuring that your use of the Service does not violate any applicable law, regulation, or third-party rights. Therefore, the Company reserves the right to take any appropriate measure to protect its legitimate interests, including by denying the Customer access to the Service, terminating contracts, or reporting any misconduct performed through the Service to the competent authorities (such as judicial or administrative authorities), whenever the Customer engages or is suspected to engage in any of the following activities:
- Violating laws, regulations, and/or these Terms.
- Infringing any third-party rights.
- Seriously impairing the Company's legitimate interests.
- Offending the Company or any third party.
1.6 Software License
Any intellectual or industrial property rights, and any other exclusive rights on software or technical applications embedded in or associated with the Service are held by the Company and/or its licensors. Subject to the Customer's compliance with these Terms, and notwithstanding any differing provisions of these Terms, the Company merely grants the Customer a revocable, non-exclusive, non-sublicensable, non-transferable license to use the software and/or any other technical means embedded in the Service, only within the scope and for the purposes of the Service and the services offered. This license does not grant the Customer any rights to access, use, or disclose the original source code. All techniques, algorithms, and procedures contained in the software and any related documentation are the sole property of the Company or its licensors. All rights and license grants to the Customer shall immediately terminate upon the termination or expiration of this agreement.
1.7 API Use Terms
You may access your data related to the Service via an Application Program Interface (API). Any use of the API, including through a third-party product/service that accesses the Service via an API, is bound by these Terms, and you expressly understand and agree that the Company shall not be liable for any damages or losses resulting from your use of the API or third-party products/services that access data via the API.
2. Subscription Terms
The fees, duration, and conditions applicable to the purchase of subscriptions are described below and in the dedicated sections of the Service.
2.1 Free Trials
Customers have the option to test the Service for free for a limited, non-renewable trial period. Some features of the Service may not be available during the trial period. Further conditions applicable to the trial period, including its duration, will be specified on the Service. The trial period will automatically terminate and will not convert into any paid product unless the Customer actively purchases a paid product. The Company reserves the right to modify the conditions of, or cancel, such free trial offers at any time and without notice.
2.2 Service Description
Prices, descriptions, or availability of services are outlined in the respective sections of the Service and are subject to change without notice. While services on the Service are presented with the best technically possible accuracy, any representation on the Service by any means (including graphic material, images, colors, sounds) is for reference only and does not imply a guarantee as to the characteristics of the purchased service. The characteristics of the chosen service will be outlined during the purchasing process and in the dedicated sections of the Service.
2.3 Order Submission
The steps from service selection to order submission form part of the purchasing process. The Customer is required to select the desired service and confirm their purchase selection. After having reviewed the information displayed in the purchase selection, the Customer may place the order by submitting it. When the Customer submits an order, the following applies:
- The submission of the order finalizes the contract and therefore creates the Customer's obligation to pay the price, taxes, and possible additional fees and expenses, as specified on the order page.
- If the purchased service requires active input from the Customer (such as providing personal information or data, specifications, or special wishes), the submission of the order creates an obligation for the Customer to cooperate accordingly.
2.4 Pricing
Customers are informed of the fees, taxes, and costs they will be charged during the purchasing process and before order submission. Unless otherwise specified, prices are displayed excluding applicable fees, taxes, and costs, depending on the section the Customer is Browse. The Company may, in its sole discretion, modify the subscription fees at any time. Any change to the subscription fees will become effective at the end of the then-current subscription period. The Company will provide you with reasonable prior notice of any change in subscription fees. Your continued use of the Service after a change in subscription fees becomes effective constitutes your agreement to pay the modified subscription fee amount.
2.5 Refunds
Paid subscription fees are non-refundable, except where required by law. There will be no refunds for partial periods of service, upgrade/downgrade refunds, or refunds or credits for unused periods of service. Refund requests for specific subscriptions will be considered on a case-by-case basis by the Company and granted at the Company’s sole discretion.
2.6 Discounts
The Company may offer discounts or provide special offers for the purchase of services. Such offers or discounts shall always be subject to the eligibility criteria and terms and conditions set out in the corresponding section of the Service. Offers and discounts are always granted at the Company’s sole discretion. Recurring or repetitive offers or discounts do not create any claim/title or right that the Customer may exercise in the future. In some cases, discounts or offers may be valid for a limited period of time. If an offer or discount is time-limited, the time indication shall refer to the Company’s time zone as indicated in the Company’s location details in this document.
2.7 Payment Methods
Information regarding accepted payment methods is provided during the purchasing process. Some payment methods may only be available subject to additional conditions or fees. In such cases, related information can be found in the dedicated sections of the Service. Payment by any available means failing, the Company shall be under no obligation to fulfill the purchase order. Any costs or fees resulting from failed or refused payments shall be borne by the Customer.
2.8 Subscription Period
Subscriptions allow the Customer to receive a service continuously or periodically for a specified period of time. Unless otherwise specified, paid subscriptions begin on the day the Company receives payment. The Service or certain parts of the Service are available only through a paid subscription. You will be billed in advance on a recurring basis (e.g., monthly), depending on the type of subscription plan you select when purchasing the subscription. To maintain the subscription, you must make the required recurring payment in a timely manner; otherwise, service interruptions may occur.
Automatic Renewal
Subscriptions are automatically renewed through the payment method that the Customer chose during the purchase, unless the Customer cancels the subscription within the deadline for cancellation specified in these Terms and/or the relevant section of the Service. The renewed subscription will last for a period equal to the original term. If an automatic charge fails for any reason, the Company will issue an electronic invoice indicating that the Customer needs to proceed manually. The Company reserves the right to freeze the Customer’s access to the Service until the outstanding invoice is paid.
Cancellation
Recurring subscriptions may be canceled at any time by sending a clear termination notice to the Company using the contact details provided in this document, or by using the corresponding controls within the Service (if applicable). The subscription cannot be terminated mid-period and will end at the expiration of the subscription period. If the Company receives the cancellation notice before the subscription renews, the cancellation will take effect at the end of the current period. Otherwise, the automatic renewal will apply.
2.9 Delayed Payment
Failure to pay any fees or taxes due shall entitle the Company to suspend access to the Service, in whole or in part, until such payment is received. Unless otherwise specified, the Company shall charge, and the Customer shall pay, a late payment penalty of 14.6% per month or the maximum rate/fee permitted by the laws of the Customer's jurisdiction, whichever is lower, on any outstanding balance. Furthermore, in the event of such default, all outstanding amounts shall become immediately due and payable.
2.11 Applicable Taxes
Unless otherwise specified, fees are displayed exclusive of applicable taxes, duties, withholdings, customs, levies, imposts, customs, capital or income tax, or other governmental charges, including but not limited to VAT, sales tax, consumption tax, and similar taxes or duties, and any present or future local, state, federal, or provincial taxes, which you shall pay and indemnify and hold the Company harmless from.
2.12 Third-Party Fees
The Service's fees do not include any fees that third parties (e.g., messaging platforms) may charge for accessing or using their services. Such fees are your responsibility, whether paid directly to the third party or resold through the Service. In the latter case, the Company will notify you in writing of the applicable fees, and you will have the right to accept such fees or refuse them and not use the relevant channel. If a third party imposes special requirements on the Company beyond standard services, the Company reserves the right to bill you for this additional service, and you will have the right to accept such fees or refuse them and not use the relevant channel.
3. Liability and Indemnification
3.1 Indemnification
You agree to defend, indemnify, and hold the Company and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, and employees harmless from and against any claim or demand, including but not limited to attorneys’ fees and costs, made by any third party due to or arising out of or in any way related to (to the extent permitted by applicable law) your use of or connection to the Service, your violation of these Terms, your violation of any third-party rights, or your violation of any legal provisions.
3.2 Disclaimer of Warranty and Limitation of Liability
Unless otherwise expressly stated and without prejudice to applicable statutory product liability provisions, you shall have no right to claim damages against the Company (or any agent). The Company shall be liable only for damages within the extent typical and foreseeable at the time of the conclusion of the contract, except in cases where damages are caused by intent or gross negligence, or affect life, health, or physical integrity. In any event of liability, the compensation amount shall not exceed the total payments received by, due to, or that will be received by the Company from the Customer under the contract (for 12 months or for the duration of the contract if shorter).
4. General Provisions
4.1 No Waiver
The Company's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision. No waiver shall be considered a further or continuing waiver of such term or any other term.
4.2 Service Interruption
To ensure the best possible level of service, the Company reserves the right to interrupt the Service for maintenance, system updates, or any other changes, and will appropriately notify the Customer. Within the limits of the law, the Company may also decide to entirely discontinue or terminate the Service. If the Service is terminated, the Company will cooperate with the Customer to allow them to withdraw personal data or information in accordance with applicable law. Furthermore, the Service might be unavailable due to reasons beyond the Company's reasonable control (e.g., "force majeure" events such as labor disputes, infrastructure breakdowns, or blackouts).
4.3 "AS IS" and "AS AVAILABLE" Disclaimer
The Service is provided to you "AS IS" and "AS AVAILABLE" with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its affiliates and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory, or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage, or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet your requirements, achieve any intended results, be compatible or work with any other software, applications, systems, or services, operate without interruption, meet any performance or reliability standards, be error-free, or that any errors or defects can or will be corrected.
4.4 No Resale of the Service
You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without the Company’s express prior written permission, granted either directly or through a legitimate resale program.
4.5 Intellectual Property Rights
Without prejudice to any more specific provision of these Terms, any intellectual property rights, such as copyrights, trademark rights, patent rights, and design rights associated with the Service are the exclusive property of the Company or its licensors and are subject to the protection granted by applicable laws or international treaties relating to intellectual property. All trademarks, and all other marks, trade names, service marks, word marks, illustrations, images, or logos appearing in connection with the Service are the exclusive property of the Company or its licensors and are subject to the protection granted by applicable laws or international treaties relating to intellectual property.
4.6 Trademark License
During the term of the agreement, you hereby grant the Company a worldwide, non-exclusive, non-transferable, non-sublicensable (except to affiliates), royalty-free license to use your trademarks and logos solely in connection with the marketing, advertising, and promotion of the Company’s solutions (including the placement of Customer and Customer applications on the Company’s website), subject to your reasonable trademark usage guidelines as updated by you from time to time. You may request the Company to cease using your trademarks and logos if, in your reasonable opinion, the continued display of your trademarks and logos would materially and adversely affect your image and associated goodwill.
4.7 Changes to These Terms
The Company reserves the right to amend or modify these Terms at any time. If the changes are material, the Company will make reasonable efforts to provide prior notice to the Customer before the new terms become effective. What constitutes a material change will be determined at the Company’s sole discretion. Such changes will only affect the relationship with the Customer for the future. The Customer's continued use of the Service will signify their acceptance of the revised Terms. If the Customer does not wish to be bound by the changes, they must stop using the Service. Failure to accept the revised Terms may entitle either party to terminate the Agreement. The applicable previous version will govern the relationship prior to the Customer's acceptance. The Customer can obtain any previous version from the Company.
4.8 Assignment of Contract
The Company reserves the right to transfer, assign, dispose of by novation, or subcontract any or all rights or obligations under these Terms, taking the Customer’s legitimate interests into consideration. Provisions regarding changes to these Terms will apply accordingly. Customers may not assign or transfer their rights or obligations under these Terms in any way, without the written permission of the Company.
4.9 Contacts
All communications regarding the use of the Service must be sent using the contact information stated in this document.
4.10 Severability
Should any provision of these Terms be deemed or become invalid or unenforceable under applicable law, the invalidity or unenforceability of such provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect.
4.11 Governing Text of These Terms
These Terms have been drafted and revised in English. Other language versions of these Terms are provided for informational purposes only. In case of a discrepancy between different language versions, the English version shall always prevail.
4.12 Governing Law
These Terms are governed by the law of the Company's place of establishment, as disclosed in the relevant section of this document, without regard to conflict of laws principles.
4.13 Venue of Jurisdiction
The exclusive competence to decide on any controversy resulting from or connected to these Terms lies with the courts of the Company's place of establishment, as displayed in the relevant section of this document.
4.14 Privacy Policy
For more information about the use of their personal data, Customers may refer to the Service's Privacy Policy.
4.15 Fair Use Policy
To provide high-quality services to all Customers and to ensure that certain behaviors do not disadvantage the majority, you agree to adhere to any fair use policy that the Company may apply. Notwithstanding any product display, the Company reserves the right to impose limitations on the provision of all or part of the Service, including but not limited to messages, contacts, properties, snippets, files, or other characteristics of products that may be added to the Service in the future. You shall not use the system in a way that may damage, disable, overburden, or impair the Service or interfere with any other party's use and enjoyment of the system.
5. Dispute Resolution
5.1 Amicable Dispute Resolution
Customers may bring any dispute to the Company, which will attempt to resolve it amicably. While the Customers’ right to take legal action shall always remain unaffected, in the event of any controversy regarding the use of the Service, Customers are kindly asked to contact the Company at the contact details provided in this document. The Customer may submit the complaint, including a brief description and, if applicable, the relevant order, purchase, or account details, to the Company’s email address specified in this document.